How it works

A system where AI advises and a human decides.

Each layer has one job and hands a clean, verified result to the next. Between any AI suggestion and any real-world effect sits a gate that cannot act without both a deterministic rule result and a human signature.

AI Layer (advisory)Understands, translates, drafts, and flags — via secure, provider-agnostic model APIs. Never decides.
Deterministic Rules EnginePublished, reproducible policy logic executes the binding decision.
State Integration LayerSecure, least-privilege connectors: RENAP · SAT · IGSS · MIDES · Guatecompras.

Audit layer — every action hashed, timestamped, and signed under Decreto 47-2008.

The product

A citizen applies on WhatsApp, in their own language.

Instead of a four-hour trip and a two-week wait, a citizen checks eligibility and gets a correctly-drafted application in minutes — then a human official reviews and signs it.

  • Multilingual intake — Spanish and Q’eqchi’ to start, voice-first.
  • A three-gate eligibility check: valid DPI, no duplicate benefits, meets the threshold.
  • An application drafted automatically and routed to an official for signature.
  • Every step written to a tamper-evident ledger.

Citizen message

Nin kʼo wi ri nu DPI, xbʼe utzalaj?

NaciluzAI

Usalajixik. Niqʼat ri aw DPI rikʼin RENAP...

Result

Yalan utzalaj. Taq'alajisab'al ri taq na'oj richin ri ajchajinel.