Governed AI · for government and the regulated private sector
Governed AI for decisions that must be explainable.
For government and the institutions the economy runs on. AI recommends, deterministic rules decide, a person signs, and a tamper-evident ledger lets anyone verify — so every decision is fast, traceable, and defensible.
Cada decisión, a la luz.
One platform, two markets
One platform. Two markets. The same guarantee.
The governed loop is sector-neutral. The rulebook and the caller change; the platform does not. The same machinery that makes a benefit decision fast, explainable, and auditable does the same for a credit decision, an insurance claim, or a compliance check.
Faster, multilingual, fully traceable public service — the official’s authority and signature retained.
- →Eligibility & benefits — rules gate benefits, permits, and licences; the AI drafts and explains, a human signs.
- →Cross-agency service — one request handled across ministries, in 25+ languages, on the channels citizens use.
- →Audit-ready — every action hashed into a tamper-evident record valid under Decreto 47-2008.
Automate high-stakes decisions and prove they were made correctly — exactly what regulators now require.
- →Regulated finance — credit, onboarding/KYC, and claims on an auditable rule of record, with a full decision log.
- →Compliance & regulatory intelligence — the machine-readable body of law answers tax, labour, and sector questions with citations.
- →Defensible AI — a human decision-maker and a traceable record for every automated decision, aligned to the EU AI Act.
Our mission
To let the Guatemalan state serve every citizen in minutes instead of weeks, in their own language, while keeping every binding decision in human hands — and to prove that government technology can be clean, fast, transparent, and inclusive, then share that model across Central America.
What we will not do: never let AI make a binding decision · never replace human judgment — the platform informs, people decide · never lock the government into a single vendor.
The problem
The problem isn’t a lack of AI. It’s decisions no one can explain.
Whether a citizen is waiting on a benefit or a customer is waiting on a loan, the same failure repeats: siloed systems, manual steps, and automated decisions that can’t be traced or defended. In Latin America a single government transaction takes 5.4 hours on average, and only 7% are ever finished fully online (IDB, 2018) — and in the private sector, an automated decision that can’t be explained now fails an audit and a regulator too.
Burden
People re-submit information the institution already has, and wait for answers they are entitled to — hours of travel, documents repeated, long queues.
Opacity
Black-box automation can’t be explained to a citizen, an auditor, or a regulator. That fails in court, fails an audit, and forfeits trust — in a ministry or a bank alike.
Exclusion
25 recognised languages and 43.6% of the population indigenous (INE, 2018) — yet public digital services are built almost entirely in Spanish.