Transparency by construction
A government that can show its work.
Every decision is traceable and explainable: a citizen can see the reason, an auditor can verify it, and leadership can see how services perform and where public resources go — each action hashed into a tamper-evident record valid under Decreto 47-2008. Transparency by construction is how a state earns and keeps trust.
Processing time
4.2 hrs
Completed transactions
12,847
Languages served
2
Traceable decisions
100%
Completed transactions — by month
Service queue
- Pending signature18
- Response time2.1 hrs
- Incomplete application7
Accountability runs both ways
The citizen’s right to see and appeal.
A decision no one can question is not accountable. The same transparency that lets an auditor read a decision lets a citizen challenge it.
See the reason
Every decision returns the plain-language rule that produced it and the data it used — in the citizen’s language.
Appeal to a person
Disagree, and human review opens a signature-tracked task with a deadline and escalation.
Trace the record
Because every step is in the ledger, a reviewer or the Contraloría can reconstruct exactly what happened.
Correct & reverse
A decision made under a rule later found wrong is traceable and reversible — and the citizen is told.
Credibility through candor
What happens when the AI is wrong.
The governing property: no failure can produce a binding action on its own. Whatever goes wrong, the system degrades to human handling — never to a guess.
A wrong recommendation
Logged, never executed; a human sees the proposal, its sources, and the rule result before signing.
The AI is unavailable
The request routes to the ordinary human queue; service continues without AI.
A rule is outdated
Rules are published and versioned; corrected, and every decision under it is traceable and reversible.
The ledger is tampered with
Recomputing the hash chain detects the alteration immediately.